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Customer Service Temp to Perm Remote positions possible

at AnswerNet Inc

Type: FT/PT
Location: North Billerica, Massachusetts
Pay Rate/Wages: $13 – $14 an hour

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Description:

Immediate Openings

$13.00-$14.00

REMOTE POSITIONS AVAILABLE FOR QUALIFIED APPLICANTS- MUST HAVE HIGH SPEED INTERNET PC/LAPTOP WITH WINDOWS 7 OR HIGHER (APPLE/MAC IS NOT COMPATIBLE) AND HAVE OR WILLING TO PURCHASE USB HEADPHONES WITH MICROPHONE.

Seeking aggressive individuals to work in a fun paced call center!!! Come join our team!!

FLEXIBLE SHIFTS AVAILABLE!

Part Time project-based with Full-Time Opportunity. Compensation is hourly. Depending on experience.

Outbound/Telesales – In Need of a variety of call center agents.

Job Duties / Responsibilities / Essential Functions:

Make outgoing calls handling situations specific to each project and client.

Update information in the computer.

Process information when needed.

Required Knowledge /Skills / Abilities / Qualifications:

Must enjoy working via phone and have a good, clear phone voice.

Must be computer savvy

Must have a professional sounding demeanor and voice.

Must have reliable transportation to and from work.

Required Education / Certifications:

High-school graduate required

Have experience in a call center environment

Moderate Computer Skills

Motion Parameters

Ability and willingness to sit at a desk for the length of your scheduled shift.

Ability and willingness to type on a computer.

Office/Call Center

Please call 978-222-7363 and ask for Trinidad. Principals only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services or offers.

Ability and willingness to view and read a computer screen for the length of your scheduled shift.

Emotional Demands

Ability and willingness to make quick decisions.

Ability and willingness to deal with high-stress fast pace situations.

Ability and willingness to interpret data accurately.

Job Types: Full-time, Part-time

Salary: $13.00/hour

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $13.00 – $14.00 per hour

Schedule:

  • Monday to Friday
  • Weekends

COVID-19 considerations:
REMOTE POSITIONS AVAILABLE

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • Basic Computer Skills: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • North Billerica, MA 01862 (Preferred)

Work authorization:

  • United States (Required)

Application Question:

  • Do you have high speed internet, pc/laptop with windows 7 or higher, (apple/mac is not compatible), and have or willing to purchase USB headphones with microphone?

Communication method(s) used:

  • Email
  • Phone
  • Chat

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Company’s website:

  • www.answernet.com

Work Remotely:

  • Temporarily due to COVID-19