The Manager of Volunteer Engagement is responsible for the strategy and initiatives that support Besa’s game-changing work around civic engagement. The Manager of Volunteer Engagement will lead the Volunteer Department to develop volunteer programming, strengthen stakeholder relationships, leverage data and analytics to advance Besa, and ultimately amplify our community through civic engagement.
Lead Besa’s Volunteer Department (35%) Act as a single point of contact for communications within the Volunteer Department to ensure a cohesive message is delivered across the volunteer program. Work closely with the Volunteer Engagement staff to carry out the volunteer strategy with nonprofit partners, corporate stakeholders and the Besa volunteer community. Survey staff regularly to assess needs, review and implement feedback, provide guidance, and assist in problem-solving.
Manage program strategy (25%)
Develop strategies that amplify volunteerism across the Besa platform. This includes strengthening relationships with nonprofit partners, corporate stakeholders and the Besa volunteer community. Evaluate key metrics and implement solutions that amplify program effectiveness.
Support strategic partnerships (15%)
Manage relationships with Besa’s nonprofit partners and corporate stakeholders to provide ongoing support, guidance and strategies that enhance their volunteer programs.
Administrative duties (15%) Analyze, manage, and track metrics for Besa’s Volunteer Department. Manage other administrative duties as needed.
Business-Critical Operations (10%) Assist as needed with business-critical operations, including supply drives and Besa’s Be The Good fundraiser. Represent Besa in the community.
Our Ideal Candidate
5+ years project management experience in the nonprofit sector, including experience leading a team.
Bachelor’s degree or equivalent academic training.
Adept at building community connections and nurturing relationships.
Excellent verbal and written communicator.
Results-oriented and committed to high-touch customer service.
Highly proficient using technology, including Basecamp, Airtable, Google Drive, Adobe Cloud and Microsoft Office.
Highly organized with great project management skills and an ability to complete projects in a timely manner.
Exhibits professionalism, optimism, energy, and enthusiasm; enjoys working with diverse constituents; and thrives in a collaborative environment.
Ability and willingness to work evenings and weekends as required.
Committed to the mission of Besa and a desire to change the world with us.
Because this position will require some local travel, reliable transportation is required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands and work environment described in this job description are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer and communicate with co-workers in an office environment. The employee is frequently required to stand or sit to complete work and may occasionally lift and/or move up to 40 pounds.
What We Offer
Energetic team driven by a mission to do good.
Award-winning, entrepreneurial nonprofit with a collaborative culture.
Headquartered in the heart of the Franklinton Arts District in a dynamic work environment.
Besa connects people with community through experiences that change lives. We do this through strategic partnerships with nonprofits, a community volunteer portal (givebesa.org/volunteer), and by teaming with companies to connect their workforce to powerful giving experiences. In our first six years, Besa has rallied 30,000 volunteers to complete 5,500 community service projects. Besa has made more than $2 million in direct community impact, and through our social enterprise, more than $8 million has been invested into the community.
Besa seeks to maintain a diverse and welcoming workplace; therefore, candidates from all backgrounds are encouraged to apply. We are an equal opportunity employer.